Privacy Policy

Indpro AB ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.

1. Data Controller

The data controller for personal data processed through this website is:

• Indpro AB
• Organisation number: 559021-4673
• Sveavägen 17, 111 57 Stockholm, Sweden
• Email: info@indpro.se

2. What Data We Collect

We collect personal data only when you voluntarily provide it to us, such as when you:

• Fill in a contact or enquiry form
• Request a demo or consultation
• Subscribe to our newsletter
• Apply for a role or submit a CV

The types of data we may collect include your name, email address, phone number, company name, job title, and any information you include in your message.

We also collect anonymised usage data through analytics tools (such as Google Analytics) to understand how visitors interact with our website. This data does not identify you personally.

3. How We Use Your Data

We use your data to:

• Respond to your enquiries and service requests
• Send you information you have requested
• Manage our business relationship with you
• Improve our website and services
• Comply with legal obligations

We will never sell your personal data to third parties or use it for unsolicited marketing without your explicit consent.

4. Legal Basis for Processing

We process your personal data on the following legal bases under GDPR:

• Consent: where you have given clear consent (e.g., newsletter sign-up)
• Contract: where processing is necessary to fulfil a service agreement
• Legitimate interests: where we have a legitimate business reason and it does not override your rights
• Legal obligation: where we are required to process data by law

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer needed, we securely delete or anonymise it.

6. Data Sharing

We do not sell or rent your personal data. We may share data with trusted third-party service providers who assist us in operating our website and conducting our business, such as:

• HubSpot (CRM and email marketing)
• Google Analytics (website analytics)
• Amazon Web Services (hosting infrastructure)

All third-party providers are contractually bound to process your data only in accordance with our instructions and applicable data protection law.

7. International Transfers

Some of our service providers are based outside the European Economic Area (EEA). Where data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access: request a copy of the data we hold about you
• Right to rectification: request correction of inaccurate data
• Right to erasure: request deletion of your data ("right to be forgotten")
• Right to restriction: request that we limit how we use your data
• Right to portability: receive your data in a structured, machine-readable format
• Right to object: object to processing based on legitimate interests
• Right to withdraw consent: at any time where processing is based on consent

To exercise any of these rights, please contact us at info@indpro.se. We will respond within 30 days.

You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY) at www.imy.se.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Cookies

We use cookies on our website. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

11. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised date.

12. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please contact us:

• Email: info@indpro.se
• Address: Sveavägen 17, 111 57 Stockholm, Sweden